Frequently Asked Question
At ODMYA Shop, we strive to provide our customers with the best possible shopping experience. We understand that you may have questions about our products, services, or policies. To help you find the answers you need quickly and easily, we have compiled a list of frequently asked questions.
How do I place an order on ODMYA Shop?
Placing an order on our website is simple. Browse our collection, select the items you wish to purchase, choose your desired size and quantity, and add them to your cart. Proceed to checkout, enter your shipping and payment details, and confirm your order. You will receive an order confirmation email shortly after.
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience convenient. You can pay using major credit cards (Visa, Mastercard, American Express), PayPal. All transactions are secure and encrypted to protect your personal information.
What is your shipping policy?
We offer worldwide shipping to most countries. Shipping fees and delivery times vary depending on your location and the selected shipping method. You will be able to view the shipping options and costs during the checkout process. Please note that customers are responsible for any customs duties or taxes applicable in their country.
How can I track my order?
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package on our website or the carrier’s website.
FAQs
FAQs
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange. The items must be unused, in their original condition, and with all tags attached. Please note that shipping fees are non-refundable unless the return is due to our error.
If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us by email at sales#odmya.com(replace # with @). Our customer service hours are Monday to Friday, 9 AM to 5 PM (EST).
Yes, we frequently offer promotions and discounts to our valued customers. Sign up for our newsletter to stay informed about the latest deals, special offers, and exclusive sales. You can also follow us on social media to stay updated on any upcoming promotions.